Saturday, August 31, 2019
A Second Chance Essay
It was my chance to prove myself; I was about to go out there and audition for a talent show through singing and playing the piano. I was so sure that I would do it, since I knew the judges personally and they were already aware that I had the talent. I havenââ¬â¢t actually practiced the song as much as I was supposed to, but I was certain that I would know it properly since I have practiced before several times. I was waiting for my turn, and while I was waiting, I was starting to get nervous and tense about the whole thing. When I was up, I took a deep breath and started playing the song. The first thing I did wrong was mix up the notes. The first time was excused as it was thought to be normal and that everyone makes mistakes. The second time was also excused, the third, the fourth.. It was starting to get irritating. Other than the note mix up, when I started to sing, my voice went too high and I started to get out of breath. In addition to this, I forgot and mixed all the lyrics of the song. This made me stop in the middle of the song excusing myself for all the mistakes that Iââ¬â¢ve done. Since the judges were my friends, they were totally understandable; they realized that I was nervous and that I am good at this, despite my failed efforts. This made me feel miserable. I have failed to preform something I have known and been playing for almost a year. I couldnââ¬â¢t sing the song without making a word mixup every now and then. I informed the judges the next day that I would like to audition again, and this time I was going to do it right. The minute I told them I was going to audition again, I went home searching for a completely different song to preform, and this time I was going to focus on singing it only. I found the perfect song, and once I did I started practicing on it. I have noticed that the last time I auditioned, I was nervous when my turn was up, so I decided to ask different people I knew to hear me out, and anytime I would get nervous I would randomly start singing, to try and overcome my fear of preforming in front of a crowd. When the day of my second audition finally arrived, I was assured that I would do it this time, given the fact that I have practiced beforehand and tried to overcome my fear. The minute I preformed, I felt a tinge of nervousness, but then It was like I was preforming to myself, not scared at all. I was confident enough and because of this I did a good job and the judges loved it. This made me realize that once you set your mind on something, even if you fail it once, you can always achieve it. If you have the will to do it, you will succeed. The second thing I realized was that you should always, ALWAYS make sure you are prepared for any situation that may arise, even if you think you know how to handle it. After all, practice makes perfect. This has made me believe that I should never give up on where I want to study, and even if I donââ¬â¢t get accepted the first time, I can work harder and apply again, I have nothing to loose. I should believe in myself and prepare myself for whatââ¬â¢s ahead and will hopefully succeed. A Second Chance Essay In Harold Ramisââ¬â¢s film, ââ¬Å"Groundhog Dayâ⬠and Franz Kafkaââ¬â¢s story, ââ¬Å"The Metamorphosisâ⬠, both main characters are faced with a life-changing event because of the way they live their lives. In Groundhog Day the main character Phil is an arrogant, sarcastic weatherman absorbed in his own discomforts, without hope, and cut off from other people. He is forced to relive the same day, groundhogs day, over and over again. In ââ¬Å"The Metamorphosis the main character is Gregor Samsa, a man who spends his time working to pay off a debt for his father. Gregor wakes up to find that he has turned into a beetle. Throughout these two works the main characters try to go back to living their life as before not realizing that this is their second chance at life to make things right. Phil manages to do so only by breaking through and becoming a person of intimacy, creativity and compassion which sets him free from his exile of living in the same day over and over again. As for Gregor, going from someone everyone depends on to something no one wants to care for, he doesnââ¬â¢t get a chance to have everything go back to normal. He dies and his family, for once, is relieved. Groundhog Day lets us experience what it would be like to make a breakthrough like this in our own lives. The movie shows us a character that is like the worst in ourselves. Like us, he finds himself in an inexplicable situation, something like fate. But, unlike us, he gets the luxury of being stuck in the same day until he gets it right. Where most of us go semi-automatically through most of our days, he is forced to stop and treat each day like a world onto itself, and decide how to use it. In the end, he undergoes a breakthrough to a more authentic self in which intimacy, creativity and compassion come naturally ââ¬â a self that was trapped inside him and that could only be freed by trapping him. Like many of the heroes of fiction, he can only escape his exile from himself by being exiled in a situation not of his choosing. This movie hits on a message that is commonly found elsewhere and that appears to express an essential truth. When we get beyond denial and resentment over the conditions of life and death, and accept our situation, it tells us, then life ceases to be a problem and we can become authentic and compassionate. Phil makes two such breakthroughs: first he accepts being condemned to being stuck in the same day, then he accepts the fact that everyone else is condemned to die. In The Metamorphosis, Gregorââ¬â¢s transformation is kind of an extended metaphor. He deeply resented having to support his family. Desiring to be in turn nurtured by them, he becomes a parasite. The complete dependence of Gregorââ¬â¢s family and employer on him, then, is seen as an ironic foil to the reality of Gregorââ¬â¢s anatomical transformation into a parasite. The Metamorphosis is not upon Gregor, but on his family, as they abandon their dependence on him and learn to be self-sufficient. One interpretation of the story holds that the title applies equally to Gregorââ¬â¢s sister Grete: she passes from girlhood to young womanhood during the course of the narrative. Another view of Gregorââ¬â¢s transformation is that it is an extended metaphor, carried from abstract concept to concrete reality: trapped in a meaningless job and isolated from the human beings around him, Gregor is thought of as an insect by himself and by others, so he becomes one only to die, and relieving the family of having to take care of him. Fiction allows us to identify with and play characters who find their true selves, putting us in touch with the universal human nature in each of us. The ability to watch and play the role of fictional characters makes the fiction more interesting and expands our vision of possible ways of being. But, one way or another, it must lead us back to our true selves, the universal, moral being we all are, which is as real as the physical world is real. Groundhog Day symbolizes just this since Phil treats his life as a game only when he is in despair. Once he has a sense of hope, he becomes more authentic and discovers himself. As for The Metamorphosis, Gregorââ¬â¢s state before he turned into a bug contrasts with the familyââ¬â¢s state after the got jobs and began working. I guess Kafka is trying to say that we shouldnââ¬â¢t work like bugs for others leaving out time for ourselves as Gregor had but instead work for ourselves with pride and dignity as the family did at the end of the story. A Second Chance Essay Three years ago, my cousin Wael, aged 17, died next to me in a car accident. It was a very beautiful evening, I just got off work and was excited to go home and drive my new Nissan 350Z my boyfriend just got me. As I arrived to my house, Wael was waiting for me. I hadnââ¬â¢t seen him over a week or so, and the excitement to see him was killing me. I wanted to go out for a drive to catch up, as well as test drive the new car. We were out driving for about twenty minutes or so; we told each other stories and just laughed until we couldnââ¬â¢t breathe any longer. At a point, he kept asking me to let him drive my car. This car was probably every teenagers dream. I didnââ¬â¢t want to at first, because my boyfriend had asked me to please not let anyone else drive it. I couldnââ¬â¢t say no to Wael. He was my everything; we always did things with each other, and for each other. I finally gave up, parked at a random store and switched seats with him. The fun then really began. We drove everywhere; we drove past my house, past our high school and finally went on this road called Hillcrest Road. This road is known for how small and narrow it is, and its big bumpy hills. We both knew what was about to happened. We were about to have the best time. He got in it, stepped on the gas as hard as he could, and the car speed off. We were screaming with laughter from how fast the car was going, and how much fun it was to feel like we were flying in the air. Finally we made it at the end of the road. I was glad that was over with, because in my head I kept thinking,â⬠please donââ¬â¢t scratch up the car.â⬠He wasnââ¬â¢t done, he asked me, ââ¬Å"one more time please?â⬠I gave up arguing with him, and agreed. This time around he put his whole weight on the gas pedal and took off as fast as he could. We were laughing, screaming, and looking at each other as we were flying in the air. There was a moment when the car flew af ter the hill and started to drift to the left. I got scared and asked him to stay in the lane. I think he freaked out and didnââ¬â¢t know how to handle the car. He made a mistake by hitting the break while we were flying instead of hitting the break when we landed. The two front wheels locked and as soon as it hit the concrete ground, everything started moving in slow motion. I could feel the car sliding off the road and going towards a white fence. I donââ¬â¢t remember what happened after that hit because it happened so fast. I can recall waking up with glass pocking the soles of my feet, blood dripping down my neck; it was so wet and gushy. I was so sore and in so much pain. I looked over to my shoulder to see if my cousin is still there, but all I see is blood dripping down his nose and I tried to wake him up. I was screaming at him ââ¬Å"Please wake up, please.â⬠When he couldnââ¬â¢t respond to me I tried to get out the car even though opening the door was very hard. Everything was blurry and every muscle in my body was aching. I was told, I just passed out on the ground while I was trying to walk to a house to get help. Eventually, someone called 911 and the ambulance and care flight came for both of us. I was taken on the ambulance to be treated for severe head injuries, while they were working on getting Wael out of the crushed car. I have been hit in the head by the fences we ran into, and had lost too much blood. Wael was pronounced dead due to internal bleeding. When I eventually woke up in the hospital, I heard all the crying and screaming, and thatââ¬â¢s when I knew someone died. I couldnââ¬â¢t understand who, I mean it wasnââ¬â¢t me because I was still here. I kept telling myself this is just a dream; I will wake up soon, but I never woke up. That person who died was my cousin. I couldnââ¬â¢t cry, I was numb, I couldnââ¬â¢t feel anything. I couldnââ¬â¢t understand what had just happened. I just couldnââ¬â¢t believe it, no way. We were just having so much fun a couple hours ago it seemed. I guess bad news spreads faster than good news, because the next morning I was surrounded by people who I knew as well as I didnââ¬â¢t know. It was variety of people from friends, police officers and even family members from all over that I havenââ¬â¢t seen in years. Thatââ¬â¢s when it hit me, that my cousin is gone forever. I cried and cried myself to sleep. I couldnââ¬â¢t eat, I couldnââ¬â¢t sleep, and the nightmares kept getting worse as the days went on. All of my family hated me because they blamed me for his death. I developed very bad depression, I stopped talking to everyone, I got angry fast and I felt lonely. I had nothing going for myself. I felt like I lost everyone who I once loved, or at least those who loved me. One day my mom begged me to go get help, or just get out and do something with myself. I had to do something about this; it had been way too long. I had suffered enough, I grieved for way to long and thatââ¬â¢s when I came to the conclusion that God has a plan for me and this is why he is still keeping me around. God gave me a second chance, he wants me to do something with myself. I believe everyone deserves second chance in life. It doesnââ¬â¢t matter if it a big mistake or a small mistake. Walking around with grudges wonââ¬â¢t solve anything. Obviously when I was walking around grieving it didnââ¬â¢t do me any good. I blamed God, I blamed my boyfriend for getting me that car, and I took it hard on myself because I willingly handed the vehicle to my cousin. This world is filled with good and bad things. Itââ¬â¢s sad to say that it took a car accident and losing the closest person I had ever had to make me realize this. Wael might be gone but he will never be forgotten. I feel like he begged me to drive the car for a reason. It me who was supposed to be killed, but God took him before me. I believe everyone deserves a second chance just like God gave me another chance. I felt like I died and came back. As long as I am alive I can survive anything, and I know I have a purpose in life. My life did change dramatically; I canââ¬â¢t say I am the same person I used to be. My family went from hating me to being the closest people I have in my life; I went from doing nothing for myself to enrolling at Kettering Medical College. Life can be cruel and destructive, but God gave me a second chance at life for a good reason. This I must believe.
Friday, August 30, 2019
GORE TEX Essay
Gore-Tex is a multinational textile company. It was first founded by Bill and Vieve Gore as W.L. Gore & Associates in 1958. The company started with serving the electronic products market. In 1969, Bob Gore independently discovered expanded polytetrafluoroethylene and introduced in the market as Gore-Tex. In todayââ¬â¢s date Gore-Tex is more focused on electronics, fabrics, industrial and medical products. It is a company that keeps on sustain its business with innovative design and improving the quality and service by understanding customerââ¬â¢s need and requirement. It is one of the 200 largest privately held U.S. companies. It has also been awarded as 21st best place to work in overall ââ¬Å"100 best companies to work for in United Statesâ⬠in 2013. As it is a multinational company it has revenue of $ 3 billion and overall 10,000 employees working for the company all over the world. (Gore, 2013) As we look into the company they function in a very unique way. They follow the inversion of traditional management principal through which there are no manager, bosses and fixed assigned job. They only have leaders that they have to follow as per their wish and contribute their knowledge and skills to make the project successful. At Gore-Tex people are free to come up with their own ideas and innovation. As there is no position hierarchy they are all fair to each other. They also encourage each other to grow in knowledge and responsibility as they believe growth within the staff member will help in the growth of a company. Gore-Tex Company once has hired outsider to work on project which had a negative impact on the company, they had to bring their existing staff member from other branch to help them improve. When associates are hired, they are guided by sponsor, growing understanding of opportunities and teamââ¬â¢s goal. This all happens in an environment that combines freedom w ith cooperation and autonomy with synergy. (Gore, 2013) So, Building trust and organizing team work with theà employees is the one of the key success factor of the company. Leader at Gore-Tex ââ¬Å"Leadership is a process whereby an individual influenceââ¬â¢s a group of individual to achieve a common goalââ¬â¢Ã¢â¬â¢ (Northouse, 2013). At Gore-Tex Company there is fairness among all the leaders and associates. The leaders in Gore-Tex consult with other associates within the company before undertaking any action that would impact the companyââ¬â¢s reputation. They have different types of leader some are leaders of project, some are team leader. When an individual survey was done at Gore 50% of the associates said they are leaders. Leaders at Gore are followers as well. They believe to be a leader you need to be a follower as well. Leaders canââ¬â¢t be leader without having any followers. As a leader when they come up with their innovative design they share with the associates and convince them to follow them. The leader can only influence people to follow them if they have earned respect with their knowledge and skills. The company believes that one should be able to convince other associates if they want to come up a leader. In other word they should earn their position as a leader. Being a leader in Gore-Tex is hard as compared to other organisation. In other companies they have their positional power as a leader. When it comes to Gore-Tex they should be able to convince their follower to maintain their position (Hamel, 2010). We can see there is a very high level of trust within the leader and associates in the organization. As today they may be the leader but tomorrow they will another leader. The leader of the team is also elected from the team member itself. The leader is not chosen to command the team members, but to act as the representative of the team and to create coordination among them to achieve goal. Leaders in Gore-Tex are seemed to be transformational leadership as they are energetic, enthusiastic and passionate and they seemed to be concerned about the growth of their team members. (Cherry, 2013) They are also emergent leaders as they are emerged with respect to the respond they get from group of employees that work in Gore-Tex. ââ¬Å"When others perceive an individual as the most influential member of group or an organization, regardless of the individualââ¬â¢s title, the person is exhibiting emergent leadershipâ⬠. (Northhouse, 2013) As we looked into the case study we can identify that company operates in a very distinctive way. There are noà managers or bosses in the company but only leaders and associates. When an independent survey was done 50 % of Goreââ¬â¢s associates said that they all are leaders. In Gore Individual employee become leader by convincing other associates about their ideas. They create their own idea and share among the associates and the people who believe in the idea will support and follow them. There are different types of leadership styles and theories like Transactional and Transformational. When we look into transactional leaders there are usually rewarding and punishment. Although the performance is based on the followers, both leaders and associates maintain their relation as give and take. When someone performs well then they will be rewarded and if they are not performing properly they will be punished. (Cherry, 2013) ââ¬Å"Transformational leadership is the process whereby a person engages with others and creates a connection that raises the level of motivation and mora lity in the leaders and the followersâ⬠.(Downton, 1973) The concept of Transformational leader was introduced by James Burns, he explained Transformational leader are those who come up with their own creative ideas and innovation which will help to lead the top level management of an organization to achieve similar goal. It is also a process that changes, transforms people, concerns with emotion, values ethics, standard and long-term goal (Northouse, 2013). As in Gore-Tex there is no layer of positioning among the staff members. They have different team and the team are led by team members. They all show the characteristics of transformational leadership. They come up with their own ideas and strategy which they put among their associates and convince them to follow. Not only ideas, but the contribution or effort they put will help them to show the direction through which they can achieve goal. Comparing with the case study we can see that Gore-Tex influence there associates to come up with their idea and lead the group. Unlike in other company, associates in Gore-Tex do what is beneficial for the overall company. There is no pressure or fixed job assigned to the associates. So, they have to be leader when they come with their own innovative ideas. There is high level of trust among the employees within the company, which will help the leader to convince their follower. It is also said to be a leader you need to be a follower as well. We can also see when an associate come with a new idea, they share with everyone so that other employee interested in the idea will support and contribute. As a leader in Gore-Tex you should understand that their job is to unite team member and organize them to accomplish the objective. As we look into the Managerial Grid it helps us to give the idea about how leaders will help an organization to achieve its goal. This model is based on two factors that are ââ¬Å"Concern for productionâ⬠and ââ¬Å"Concern for the peopleâ⬠. This theory was introduced by Blake & Mouton, where they stated that leaders are likely to be successful if there is a balance between concern for people and the common objective. It can also be taken as a graphical plot where leader should evaluate the importance of task and the employees. As shown in the above figure leaderââ¬â¢s behaviour are separated in two dimension, concern of the production fall in x-axis and concern of people falls in y-axis. It helps us to show the different leadership style followed by the leaders. The managerial grid also helps us to rate the leaders according to their orientation towards the production and the people. The leaders who values the importance of their team and is also focused in the personal growth of their team members while moving forward towards the objective belongs to the concern for people. Similarly, the leaders who are more focused towards achieving the concrete objective falls in concern for the production. There are different types of leadership style shown by the Managerial Grid. They are as follows: 1) Country club leadership (1,9) :- In this leadership style, leaders are usually focused in the maintaining their relationship with their people. They are more concerned about the creating a friendly and pleasant working environment. In this leadership style the outcome level of production in low. 2) Produce or perish leadership (9,1):- In this leadership style, leaders basically focused on their work to be completed. There are less bother about the employees need and their personal development. Their main target is to achieve the objective. In this style the production will be high and the concern for the people will be less. 3) Impoverished leadership (1,1):- In this type of leadership, leader is neither much interested in maintaining relationship with people nor concerned about the production. This type of leadership style will lead towards less production and low satisfactory level of their people. It is likely to result in failure or dissatisfaction. 4) Middle of the Road Leadership (5,5):- In this leadership style, leader tries to balance both the relation with employees and production. These kinds of leaders are average performers as they tries to maintain and compromise both the concerning factors. 5) Team leadership (9,9):- The leaders are highly focused on maintaining both the production and satisfaction level of the people. This type of leadership will lead towards high production and satisfaction level. These leaders are also successful leader as they balances the both concerning factors to the maximum level. This kind of leadership will helps organization to achieve its objective. When we look into the case study we can see that leaders in Gore-Tex are highly focused in maintaining the outcome of production and the relation of their fellow employees. They also have a strong relationship between the company and the associates. The member of the team is also focused towards reaching their target. The team leader will balance everything thing in a very high level. They will increase the production as well as help their people in the personal growth. As we know the (9,9) managerial grid explains that the employees understand the value of the organizations objective and is determined to achieve it. So, these characteristics can prove that, leaders in Gore-Tex belong to the (9,9) Team management where leaders are highly concern about the production and their people. Motivation at Gore-Tex ââ¬Å"Getting the best from people, achieving results through individuals and teams, maintaining consistent high performance, inspiring oneself and other into action is known as motivationâ⬠(Adair, 2004) In Gore-Tex motivation has been another key factor for the success of their business. They motivate their staff members by encouraging them to work in their own interested areas. The associates are allowed to choose their own work field. If you work at Gore-Tex you are not paid for your work but for the contribution you have made towards the project. In Gore-Tex the associates will evaluate the contribution made by their colleagues and hence the earning is determined. This will lead to self-motivation where all the associates will be satisfied and there wonââ¬â¢t be any discrimination. If Gore-Tex makes more profit than the companyââ¬â¢s expectancy, it is divided among the leader and the associate though which can motivate staff member to be more focused towards their work. Another motivating factor at Gore-Tex is there is no restriction for anything. The information freely flows within the organization and anyone can directly contact anyone and get what they needed to be successful. (Hamel, 2010)Bill Gore was influenced by the theory of Douglas McGregor, ââ¬Å"The Human Side of Enterpriseâ⬠. It explained the theory X as the traditional view of direction and control and theory Y as the integration of individual and organizational goals. (Hamel, 2010) Douglas McGregor has developed the above theory X and theory Y based from Maslowââ¬â¢s Hierarchy of Needs. In this theory he explains that management should be aware of this given factors to motivate their employees. Both the theories have factors that belong to human behaviour, but if the management choose the theory Y rather than theory X then they will have a better result. (Adair,2004) This theory simply explains the human behaviour at their work place and towards their organization. Theory X:- Theory X explains that the human behaviour will try to ignore the work and will try to negotiate as much as possible. The reason for them to dislike or avoid the work is because they are controlled, pressurized, directed or used them to provide the adequate effort towards the organizational goal. As the employee is not willing to take the responsibility, a close supervision is required in form of supervisors and manager. When manager and supervisors take their action they mostly use directive style. In this way the employee will lose their working ambition. Theory Y:- This theory explains that supervision, punishment, control are not only the factors that will make people to add effort in their work to achieve the organizational goal. If people are committed to the work then they will be give their best without anyone supervision. It also says that average employee will not only accept the responsibility but they will look for more responsibilities. The people have their own style of creativity and understanding. Organization should be able to use people the creativity, skills as a means of resource and solve their problem. According to the case study, In Gore-Tex they are free to choose and work in their interested areas. There is no specific job assigned by their leader itââ¬â¢s only the contribution they make towards their work. They donââ¬â¢t have any form of close supervision to control them. There are only leaders and they help to guide them in moving forward towards their goal. The Gore-Tex follows theory Y as their motivating factor. People in Gore-Tex are highly motivated as there is independence in work and the environment within the company helps them to be responsible and to seek more responsibility. Groups, Teams and Team leaders at Gore-Tex ââ¬Å"A group of individual who are united to achieve a common objective that is too large to achieve by single individual is known as teamâ⬠(Boller, 2005). Team work is required in each and every business organisation. In Gore-Tex Team work Play a vital role in functioning and operating of the business. The team member in Gore-Tex plans own way of functioning, objectives and plans to achieve the goal. The team members are the ones who elect their leader. Although leaders will help them to facilitate the achievement of objective, the team member will have the knowledge of the product they are working on. In Gore- the team members will decide the earning of the colleagues according to the contribution they have made towards the project. If an employee is interested in a project and feels like they can contribute, the team members will discuss the commitment and decide their involvement in new team. The team members directly communicate between themselves easily and are aware of the changes happening in the company. Gore-Tex is a team based, Flat Lattice Organization where all team members are equally responsible to help each other to gain the objective. (Gore, 2013) Team work has always played a vital role in each and every organization. Team works helps the work to be more efficient, convenient, faster and easier. It also helps the work level to be divided among all the team members so that an individual alone will not be pressurized. An effective team work will lead an organization towards its goal. Now-a-days each and every organization is focused in creating effective teams. Teams are usually build with respect, trust, understanding and similar goals. A team can only be effective if each and every member of team contributes equally. There are different types of team according to its nature. They are as follows: 1) Functional teams 2) Cross functional teams 3) Self-directed teams 1) Functional teams: These are the teams that work on particular department with the vertical layers. These are the team that has a manager and his fellowship of a particular sector. For example, a team working on a marketing sector consists of a manager and the staff members who will be focused in marketing department only. Basically it is a layer of staff members from different hierarchy functioning together in particular sector to achieve a goal. 2) Cross-functional teams: The expertise of different department but will come and work together as a team to achieve the organization goal are known as Cross-functional team. The cross functional team are usually temporary. They have specialized skills and experience. They are bought together to achieve or complete a particular task. 3) Self-directed teams:- These are the team that works without any supervision. These team take relative action themselves to solve day to day problems. These team members also have access to information that helps them in making decision, operating day to day function and improving their operation. When we compare the different types of team with the case study we can see that the teams in Gore-Tex fall into self-managing team. They team member in Gore-Tex are self-responsible for the functioning and operating of the business. They donââ¬â¢t need any supervision and they are also allowed to access to all the information. The teams in Gore-Tex are also independent as they have greater flexibility. In Gore-Tex the team member has better response for their work done. It will help to increase more commitment towards their work and organization. We can also see that associates in Gore-Tex are self-motivated and they donââ¬â¢t depend on anyone. Recommendation & Conclusion:- From the above study we can see that in Gore-Tex leaders are using transformational leadership style to lead their people. They have been successful in motivating their staff to meet the companyââ¬â¢s objective. Although we can see that in Gore-Tex they donââ¬â¢t assign any particular work for their associates the company is still doing well. They believe there should be trust and understanding between the team members. The leader leading the team should be admired by their followers. The leaders also influence and help their associate in their personal development. The team members are self-motivated and help each other to function properly. We can also acknowledge that Gore-Tex has a very distinctive working environment. Although they are successful in running their business they should still maintain some rules and regulation within the organization. They should also create a hierarchy level because money is not only the motivating factor. Employee can get motivated by their job position. As there is no seniority level in the company and if they hire a new staff member they might have misunderstanding which may lead to divided teams within the organization. As Gore-Tex is multinational company and they have branches in different part of the world. So, they should adjust their companyââ¬â¢s policy putting diversity factors in account. They should at least have a department head that should be responsible for running day- to day operation. Gore-Tex doesnââ¬â¢t assign any task to their associates which may lead into missing of the task that was supposed to be competed. As in Gore-Tex people get paid according to amount of contribution they make towards their work. This sometime may be demotivating as the associates may not be satisfied with theà money they received for they contribution they made to complete the task. In overall, Gore-Tex should have a layer of hierarchy. They should also maintain some regulation which should be followed by all the associates. They should also introduce some professionalism such as formal communication in their organization. They use transformational leadership which might not work in each and every situation. As they are free to choose their task, associates who doesnââ¬â¢t like challenges will always choose easier task. So, the task level should be equally divided. References:- Gore-Tex company information available at www. gore.co.uk Gore-Tex leadership Style available at www.gore.co.uk Peter G. Northouse, (2013) leadership: theory and practice. 6th edition, California; Sega publications Neil Thomas Ed, (2004) The John Adair handbook of Management and leadership. Thorogood Garry Hamel, (2010) Innovation Democracy: W.L Goreââ¬â¢s original management model available at www.managementexchange.com Kendra Cherry,(2013) transformational leaders available at www.psychology.about.com Leadership image available at www.google.co.uk
Thursday, August 29, 2019
Malnutrition Disease Process Essay
Causes: There is a wide variety of causes of malnutrition. An elderly person with dementia may forget to eat or to buy food. Poverty may cause a lack of food or lack of nutritious food. People in third world countries often do not have access to healthy foods. Other causes may be alcoholism, excessive dieting, throat or mouth cancer, decreased mobility, malabsorption, dialysis, fistulas, corticosteroid or oral antibiotic use, hypermetabolism, burns, trauma, or a lack of oral intake for 5-10 days for a variety of reasons. Incidence: Incidence of malnutrition in America is low, thought to be as low as 10% nationwide. Death from malnutrition in our country is extremely rare. Worldwide death from malnutrition among children under age 5 is thought to be as high as 50%. Prognosis: Prognosis is very good for patients with malnutrition in America. Most incidents are temporary and are a result of another condition. The malnutrition is very treatable with food, nutritional supplements such as Ensure, or parental feedings depending on the cause.
Case description on Monsanto Company Research Paper
Case description on Monsanto Company - Research Paper Example The company is also at the forefront problems with genetically modified organisms in food. The company had been constantly attacked because of health concerns and company transparent. The media has been recently attacking the company because of their business practices that have raised public concern; thus impacting the performance of the company. Recently, there was an argument in the Supreme Court of America about cutting patent rights for the genetically modified seeds. The argument was between Bowman vs. Monsanto Company and the case was how Monsanto Company can control the Roundup Ready patent. Vernon Hugh Bowman, the Indian farmer presented the case to court arguing that he had discovered a loophole for a second and riskier crop in the growing season (Liptak 2013). Bowman argued that the Roundup Ready gene, which is a patent for the Monsanto Company was a threat to farmers. This patent was for the soybeans that the company patented, but it was also argued that the patent was li kely to cause broader implications for many biotech products, as well as impact information technology products. The lawsuits over the patent rights for their seeds, which are distributed across the globe, were presented into the court. The farmer (Bowman) argued that Monsanto could not have sold their Roundup Ready soybeans to farmers because this patent and the progeny are exhausted (Mann, 2013). Additionally, the lawsuit pointed out every case that was presented to the court about Monsantoââ¬â¢s products. Many of the companyââ¬â¢s patent dealt with varied issues affecting the company including the living organisms such as seeds, which sells replicates. Each case presented to the company contributed to another verdict; thus, it became apparent that some of the case rulings could impact the patent right of the company and humanity because of cloning effects. The company received a lot of pressure and this impacted their performance because it started producing little without caring the long-term impact on people. Customers stopped purchasing genetically modified seeds from Monsanto because of bad reputation of the company. This drastically contributed to fall of sales because of the troubles that the company was facing. For instance, the company fell from being one of the leading and best publicly traded companies across the globe, in 2010. This is because the company attempted to sell the premium products but they did not live up to the promised yield in corn crops. The company failed to show up their loyalty but a sense of being forced to buy products to continue business activities in own enterprises. The GMO (Genetically Modified Organisms) is one of the modified species that the company is presently producing in the market. These seeds are crop resistant because they can withstand bad weather, crop pests, weed and other hazards. This is one of the biotechnologies that have increased crop yields since it was invented, but the long-term impacts have not yet been recognized. However, some ecological risks have started evolving as the crop continues to intensify. Therefore, on November 6 2012, the Monsanto Company was again involved in proposition 37, which is a state law that attempted to pass laws regarding Genetically Modified Organism crops. Monsanto Company voted ââ¬Å"Noâ⬠to the statute because it is the largest business contributor; hence, this could impact their
Wednesday, August 28, 2019
Organizational Behaviour 2 Essay Example | Topics and Well Written Essays - 3000 words
Organizational Behaviour 2 - Essay Example The role of Patch Adams was portrayed by one of the most revered actors of contemporary times, Robin Williams, known for his wit and genuine love for humor. The modes of communication used in the movie would be discussed and evaluated in the light of theories of both verbal and nonverbal communication, used as an integral and critical part of the healing process of patients. The development of language as a means of communication has enhanced the growth of interrelationships with people all over the world. Language facilitated the replacement and expression of behavior with concrete and concise messages. There is little doubt that language ââ¬â the ability to communicate with words, whether in speech, writing, or signing ââ¬â is one of the attributes that make one human, perhaps the most basic one. In any organized system, whether in business, politics, the academe, or in health care, the influence of theoretical perspectives in communication has evolved from a simple framework to the complex structure we have today. The development of communication theories opened a whole spectrum of information which enhanced the interaction and interrelationships among people from diverse walks of life. According to Delaune & Ladner (2006, 270), communication is the ââ¬Å"process of transmitting thoughts, feelings, facts, and other informationâ⬠through verbal or non-verbal means. Verbal messages are messages communicated with the use of words and language. These messages can either be spoken or written. Non verbal communication, on the other hand, is the process of transmitting messages without words, that is, through body language (Delaune & Ladner, 2006, 275). Non verbal communication is usually understood as the process of communication through sending and receiving wordless messages. In another study conducted by Stuart & Laraia (2001), communication was described as having prominent
Tuesday, August 27, 2019
How far do you agree with the intentionalist perspective that Hitler Coursework
How far do you agree with the intentionalist perspective that Hitler had always intended the extermination of the Jews - Coursework Example Hitler insisted to the German population that the Jews were socialists as well as democrats who eagerly exploited the Aryan peopleââ¬â¢s need for social justice to grab social power over the Aryan population (Victor, 2000). The same school affirmed that Hitler made a blue print of his step by step architectural plan. The plan prioritised removing the Jews from the face of the earth. The intentionalists declared the Hitler Germany policy to exterminate the Jews led to the 1941 German invasion of USSR. The attack on the Jews was dubbed as Hitlerââ¬â¢s final solution. Intentionalist philosopher Gerald Fleming branded Hitler as the Fighing Prophet. (Totten, 2000). Further, the Nazi anti-Semitism policy from 1933 to 1939 focused on the discrimination of the Jewish people. Hitlerââ¬â¢s government priorities included removing the Jewsââ¬â¢ rights. For example, the business companies implemented the Hitler government policy by terminating Jews from their workplaces. In Germany, the Jewish youth did not have equal societal opportunities with non-Jewish youths (Friedlander, 2014). In terms of how far Nazi leaders achieved prescribed policy goals, the Hitler government implemented a new civil service law on April 7, 1933 prohibiting the hiring of Jews. On April 26, the German government ordered the public burning of all Jew-authored books. On July 14, 1933, the German government cancelled the citizenship of its Eastern Jew residents (Friedlander, 2014). Concentration camps, including the Oranienburg_camp and the 1936 Dachau_concentration camps, were set up starting in 1933. During 1937, the government set up the Buchewald concentration_camp to accommodate the growing number of new Jewish prisoners. The camps were used for the consequent massacre of the German Jews. Instead of forcing Jewish prisoners to help in the production of German military equipment, Hitler preferred
Monday, August 26, 2019
What's all the buzz about stem cells Essay Example | Topics and Well Written Essays - 250 words
What's all the buzz about stem cells - Essay Example In the study of diseases, researchers can use them to replicate the process a diseases undergoes in order to comprehend it. Because stem cells are said to rejuvenate damaged tissues, stem cells have the potential to be utilised in restoration of extremely damaged cells in scenarios such as third-degree burns. In a world where organs obtained from donors have long been used to replace damaged organs. Stem cells have the potential to replicate organ growth in the laboratory to produce these organs for replacement eliminating the risks of organ rejection (Bilko, et al., 2007) Thomas (2012) specifically notes that, the basis of the stem cells controversy is ethical considerations surrounding stem cells research. He states that, Adult stem cells are obtained from body tissues, and there is no harm done. However, embryonic stem cells are obtained from an embryo that is several days old destroying it. Thus, it is deemed to be similar to an abortion considering that an embryo is regarded as a component of life. According to Thomas (2012), James Thomson, the first individual to grow stem cells in the laboratory from human embryos indicated that it was morally better to utilize spare IVF embryos for use in research (Thomas, 2012). As an individual, my take on it is that it is ethically wrong to destroy an embryo by obtaining stem cells as it is a creation of God and has potential to produce life. I feel it is right to use stem cells in research, but it is wrong to destroy an
Sunday, August 25, 2019
Information Management Essay Example | Topics and Well Written Essays - 2500 words - 1
Information Management - Essay Example Furthermore, the INSPIRE methodology is used to implement changes in a range of situations. This paper presents a detailed analysis of INSPIRE methodology. This research will offer a comprehensive overview of different aspects of this new emerging paradigm and its implication for the business enhancements and re-organization. Innovation System for Performance Improvement and Reorganization methodology has been developed in a broader way. This methodology facilitates in implementing and driving changes to facilitate managers to concurrently harness innovation, as well as to manage the business transformation procedure. In addition, it is useful in team building process. INSPIRE offers structures and metrics to facilitate, control, and monitor the transformation process. Additionally, the INSPIRE methodology is most helpful in process of organizational change. Despite the fact that, INSPIRE is intended for business change circumstances, it does not misplace view of the precise detail that is frequently necessary to make organization change happen efficiently. In addition, the INSPIRE methodology encompasses a lot of business aspects in case of business change like that resistance, politics, skills, knowledge, features of the marketplaces as well as economic context of a given user business. Since, these fe atures are necessary to formulate effectual organizational transformation. For the reason that INSPIRE is so influential, that it forces its clients as well as users to build up extremely accurate thinking regarding such details, with regard to enhance the influence of subsequent interference actions all through the procedure of carrying out organizational change (Kawalek, 2009). This research is based on the detailed analysis of Innovation System for Performance Improvement and Reorganization (INSPIRE) methodology. This research will concentrate on the implementation of the INSPIRE
Saturday, August 24, 2019
Innovative Change Paper Research Example | Topics and Well Written Essays - 750 words
Innovative Change - Research Paper Example There is need for these stakeholders to communicate and collaborate effectively for there to be efficient innovative change in the sector. The US Department of Department has taken centre stage in supporting the ââ¬ËFlagship Initiative, Collaboration: Open Innovation Web Portalââ¬â¢. This is an online initiative that allows identification of areas of need in the education sector, suggests improvements to solutions and areas that need funding (Open Government Plan: Department of Education, 2012). Through this initiative the Department seeks to create an infrastructure that promotes transformative innovations that are aimed ensuring that every student has the opportunity to get world class education that the system should rightful provide (ED. Gov., n. d.). The initiative aims to provide more insight into the decision making process in the education sector. Additionally, the strategy aims to promote the participation of the public and other stakeholders in the decision making pro cess (Open Government Plan: Department of Education, 2012). ... Redefining the curricula entails the vast expansion of technology and schools are starting to acknowledge the need for modernization in the sector (Hobcraft, 2012). Innovative technologies open the doors to creative applications within the education field (ED. Gov., n. d.). Owing to this, re- imaging of the traditional education system is indispensable. There are educational experts who hold on traditional values. If any change is implemented in the system, the impact will be felt by the students and will lead to improved efficiency in the learning process. Success as an Innovative Change In October 2009, Secretary Duncan announced that there will be a $650 million grant that will be directing towards funding of new promising ideas that are aimed at benefiting all students across the country (ED. Gov., n. d.). In March 29, 2010, the initiative had over 2850 members, 76 innovative ideas had been submitted and most of them have received positive response (ED. Gov., n. d.). In 2011, the budget for the Fiscal year 2011, President Obama and Secretary Duncan requested a $500 million grant to fund the ideas that did not get funding in the previous year (ED. Gov., n. d.). Additionally, an active network is operational and has received immense publicity over time. The Department of Education is motivated by the early success of this initiative. This investment represents the most significant investment that has been made to the Department of education to date. Yet, the department acknowledges that sustaining efficient innovation in the education sector requires more than successful grant completion but also how the innovation is implemented (ED. Gov., n. d.). It is clear successful implementation of innovative ideas in the education sector is affected by lack of a
Friday, August 23, 2019
Evaluating the Case of The Early Retirement Essay
Evaluating the Case of The Early Retirement - Essay Example â⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦11 Referencesâ⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦12 Appendix Aâ⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦..13 Abstract This paper seeks to delve deeper into the trend in the modern economy of high employee early retirement. While it may be very alluring for many to opt for this option, it may not necessarily be the best move for employees to consider. There are many factors that might prove to be very problematic for the early retirees. This paper also explains why majority of companies are offering early retirement op tions, but not for the well and benefit of their employees. Companies are forced to offer this option because of the ever fast changing technological advancements and they constantly need to train individuals, most preferably the younger ones, to take over these aspects. This matter then becomes something like teaching an old dog new tricks. Companies tend to decide to offer termination for their older employees rather than to sustain them and incur higher salary expenses. Technical advancements also tend to make jobs obsolete. Financial stability as well as the emotional and mental consequences must be considered before opting for early retirement. For one cannot enjoy the vast time that is availed by early retirement if one does not have the resources to make it worthwhile. Evaluating the Case of Early Retirement Introduction In the ever tolling rat race of the industrial world, with all the heavy and laborious challenges that man is faced just to earn a living, every man is looki ng forward to their retirement. Who would not want to just lay back, enjoy life, and do the things which were rendered impossible by the busy lives of working and toiling day after day for decades and decades. Sure, everyone wants the easy life, who doesnââ¬â¢t? After all, every man who has sweat blood and broke his back would ultimately need to reward himself and reap the benefits of his labor. Early retirement sounds so ideal, so surreal, and so gratifying. It means that you have achieved and managed to build your keep and have you living well-off for the rest of your life; the ultimate achievement for a good and fruitful career. But early retirement is not like as how fairy tales go. It is not as simple as living happily ever after. Financial stability does not necessary follow with early retirement. Sure, there will be that severance pay and/or whatever the companies will package and offer you as ââ¬Å"gratitudeâ⬠to your services to them, but once those are depleted co mes the real problem. Pension is a viable option to compensate for the monthly salary which you will not be receiving anymore, but there are also other benefits which cannot be availed for early retirees. In this paper, not only will the advantages and the good life of early retirement will be tackled but also this paper will seek to delve into the cons and the
Thursday, August 22, 2019
Biology, How Body Shape Affects Heat Loss Essay Example for Free
Biology, How Body Shape Affects Heat Loss Essay Introduction Small organisms have a surface area that is large enough, compared with their volume. As a results they lose heat rapidly when the environmental temperature is lower than their body temperature. However when the animal gets bigger their volume increases at a larger rate than their surface area, so the surface to volume ratio decreases. Adaptations help organisms to survive in their habitats. Adaptations can be structural, behavioral and physiological. Cold resistant organisms evolved in various ways to cope with very low temperatures. Some animals hibernate, take shelter or migrate to warmer countries. Others, such as Antarctic seals have warm fur and a thick layer of fat for insulation. Antarctic seals are adapted to live in the sea and on the land. Theyââ¬â¢re big mammals which can survive in the cold and are adapted to not lose heat. For example in comparison to their bodies their heads are really small which decreases the heat loss. Also they have a large and thick layers of fats which insulated the animal on land and in water. Their fur is another characteristic that helps the seal to stay warm. The sealââ¬â¢s black skin reduces heat loss as it absorbs light from the sun and it does not reflect it. Another example of Antarctic animals is a penguin. They have a compact shape, low surface area to volume ratio to reduce heat loss. They also have very thick specialized feathers and a layer of fat which is used for insulation. An example of an animal which lives in hot environment is a desert tortoise. They can be active during the day or the mornings and evenings, it all depends on the temperature. They burrow under the sand to protect themselves from extreme hot temperatures. They can survive without water for nearly a year, they are able to obtain water from their diet as well. They can withdraw their head, legs, and tail into the shell providing themselves protection against other animals, mainly predators. Another example could be the fennec fox. They have large ears, which are 15cm long, those help the fox to lose heat on hot days in the desert. This fox is the only carnivore living in the Sahara desert, and theyââ¬â¢re able to survive without free water. They kidneys are adapted to limit water loss. Their burrowing lifestyle helps t decrease the water loss. The thick fur helps insulate them from the cold deserts nights. They sandy fur helps to reflect the heat, and also provides excellent camouflage. The thick fur on the soles of their feet insulates against the hot sand of the desert. Hypothesis: As the surface area of the beakers will increase the time taken to lose the heat from 50 to 40 degrees will decrease. Method: Equipment required: 3 different size beakers like shown in Figure 1, thermometer, timer, ruler and measuring cylinder. 1. Pour 50ml of hot water in one of the beakers, it has to be above 50 degrees. 2. Place the thermometer into the beaker with the hot water in it. Check the temperature, if itââ¬â¢s above 50 degrees wait until it gets to 50. If itââ¬â¢s under 40, heat the water again. 3. As soon as the temperature itââ¬â¢s at 50 degrees, switch on the timer and wait until it gets to 40 degrees. Record the time. 4. Before pouring the water away measure the height of the to the point where the water reaches and the diameter, so the surface area can be calculated. 5. Repeat the entire experiment for each beaker.
Wednesday, August 21, 2019
World Population Essay Example for Free
World Population Essay Today all over the social media, whether a local TV station or a well known magazine such as New York Times, there have been repeated stories and articles circulating through regarding extreme poverty, sanitation and water problems in suffering countries, and other environmental issues such as global warming and possible extinction of many species due to loss of their habitat and water. We have seen it advertised and addressed everywhere. But many of these issues may be contributed to the major problem of our expanding world population. According to studies, the world population will be reaching 7 billion individuals this month. Our knowledge of how to control our increasingly high rate of world population may hold a significant solution on how these world conflicts may be controlled. If the knowledge and prevention of our expanding population seizes to act, our earthly planet may be in for a long road of unfortunate and threatening consequences. The two articles discussed in this essay address how citizens need to take on the challenge of reducing world population and what problems may continue to arise if we do not take action on such matter. First, in Jeffrey Sachs article, he notably states that with the rise of the world population reaching 7 billion that there are many consequences that must be stabilized in order to avoid major issues for our own humanity. Sachs begins his article with clearly discussing the environmental conflicts that we are and will continue to face with a growing population. Sachs states how the worlds agricultural systems are depleting our natural world. Species are becoming extinct with loss of their habitat due to expansion of our industrialized agriculture. As well, greenhouse gases are altering our climates and fertilizers are poisoning our natural elements. Sachs then goes on to discuss how the overbearing population rate is affecting our planets poorest and undeveloped countries. He describes how the poor societies suffer from high child mortality rates, lack of contraception methods, and failure of parents to provide adequate nutrition, education, and health care to their children. Jeffrey Sachs believes that there are two key factors to maintain a planet for a sustainable development. The first part is that he feels there needs to be a technological change to help avoid more environmental harm. Second, there needs to be stabilization in our world population by reducing fertility rates through family planning and contraceptive methods. Next, David Crary discussed the world population hitting 7 billion and also the challenges that are ahead of us as humans. Crary also makes a focus of how a rising population is affecting our undeveloped countries such as sub-Saharan Africa, Afghanistan, and Pakistan. In these poor conditions with a growing population rate, many of the undeveloped countries will be suffer from food and water shortages. In Crarys article, he discusses different issues in various parts of the world. First, Crary discusses the most populous countries on our planet, India and China, and how the overpopulation of humans is causing a gender-gap between the young females and males. This could be a future threat to these countries because there might not be a large enough young population to support the elderly. Although these countries have been reducing female fertility rates, family planning is still crucial. Cray also discusses how Europe and the United States will also have challenges among them with an overbearing population. In Europe, efforts have been made to shrink the birth rate. In Spain and Italy, many couples are finding that they are not having children due to economic issues. In the US, there is a significant population increase, and we are seeing this not through only high fertility rates but also illegal immigration. Overall, Crary does feel that the issue of our population increase is also a challenge that needs to be provided with a solution. Not only does Crary support the importance of family planning, use of contraceptives, or the goal to reduce birth rates, but he also supports the impact of saving our planet environmentally. We need to preserve our natural elements and focus on prevention of saving our Earth. In conclusion, I feel that the issue of our high rising population rates needs to be addressed. I do not feel that this issue is something that should be overlooked. When reading both articles, I was informed of the importance of family planning and the use of contraception. I feel that by providing modern methods of contraception to our un-developed countries, that we would see a significant reduction of birth rates. I feel that this is necessary to keep the poor societies from starving or dying from lack of food and water due to lack of resources. Also, in Crarys article, Crary provides various stats to promote the importance of stabilizing our population. I was shocked by the fact that the International Water Management predicts that 1. 8 billion people will suffer from water shortage. This to me really impacted me, and furthered my support to take action. I truly believe after reading both articles that we as humans need to take action. Our world is going to be impacted environmentally and economically negatively if we do not step up to the challenge of reducing our world population. I hope that all humans will be influenced by this issue, and as well take their part in bettering our world and our future.
Security Issues of Social Networking Sites
Security Issues of Social Networking Sites C. Divya Gowri, K. Rajalakshmi, PG Scholar, S.Suresh AbstractSocial Networking Sites (SNS) are a platform to build social relationship or social networks among people. It is web-based service which allows people to create public profiles; it is similar to online community. The only difference is social network service is individual centred whereas online community is group centred. It groups the individuals into specific groups for communication purpose. Millions of people like to meet other people, share and gather information, share information about their work like cooking, finding employment, e-business, e-commerce, etc., SNS involves getting access to the website you wish to socialize. Once you are granted, you can read the profile pages of others and even contact them. These SNS has greatest impact on the people who use them. Today billions of people across the world have their profiles in social networking sites. SNS becomes reason for addiction and anxiety. It starts affecting the personal relationship. This paper focuses on th e impacts of these social networking sites. Key Tems: Social Networking Sites, Personal privacy, Security issues. I. Introduction Social Networks [13] involves use of Internet to connect the users with their family, friends and acquaintances. Web-based social networking services connect people to share interests and activities across political, economic, and geographic borders. Online Social Networking sites like Twitter, Facebook, and MySpace have become popular in recent years. Social Networks have become a personal fabric of the world. In such SNS, each of your Followers (Twitter) or Friends (Facebook) will be friend with your other friends just like in real world. The connection between people is not one-on-one but a network of connection. These social networks keep track of all interactions used by their users on their sites and save them for later use. It allows users to meet new people, stay in touch with friends, and discuss about everything including jokes, politics, news, etc., Using Social networking sites marketers can directly reach customers, this is not only benefit for the marketers but it also benefits the users as they get more information about the organization and the product. There is absolutely no doubt that online social networks have become part of every individual. Though the use of these SNS is increasing day by day, the users are not aware of risks associated with updating sensitive information. Facts prove that majority of people post information like photos, share location unaware of security and privacy concerns. SNS definitely needs many security policies to keep userââ¬â¢s information secured. II. Literature Survey 2.1 Privacy Issues Security Risks With the use of SNSs, the security risks [4] [12] associated is also increasing rapidly. Some of the risks include cyber stalking, phishing, location disclosure, identity theft, Phreaking, Spoofing, Doxing, spam issue, profile cloning, fake product sale and cyber bullying. People provide their personal data while creating account on SNSs like Facebook, Twitter, etc. The secured data is stored in SNS and because of poor security; the data stored are not secure. Cyber Stalking It is the use of SNS to harass/stalk an individual, group or organization. It includes monitoring, vandalism [15], and gathering of information that may be used to threaten the SNS users. Phishing Phishing [7] is attempting to acquire sensitive information like username, password, and credit card information by masquerading through SNS. Location Disclosure SNS can disclose userââ¬â¢s information [10]. An application named ââ¬Ëcreepyââ¬â¢ can track location of the user on a map by photos uploaded in Flicker or Twitter. Identity Theft Some hackers attack through application in which they ask permission for accessing their profile of SNS (Facebook, Twitter, etc.). When SNS users allow doing so, hackers get all information so that they can misuse usersââ¬â¢ information without their knowledge or permission. Phreaking It is gaining unauthorized access to a userââ¬â¢s profile. It is advisable not to give phone numbers, passwords that provide direct access to a userââ¬â¢s profile. Spoofing Some attackers deceive computers by faking oneââ¬â¢s identity. IP spoofing masks or hides computerââ¬â¢s IP address. Doxing It is publicly posting a personââ¬â¢s identity including full name, address, pictures, date of birth typically retrieved from any social sites. Spam Issues SNS is widely spread with spam. It includes message spam and content spam [5] [6]. Spammers attack legitimate users account and post unwanted messages/comment on their wall or send those content to their friends so that the reputation of the legitimate users is spoiled. Profile Cloning Profile Cloning [3][8] is that the hackers retrieve the profile information of the SNSs users and make a clone of the profile. They make this clone to spoil the reputation of the users. This is one of the most popular risks associated with the SNSs and it is also done without the permission or knowledge of the SNS user. Another form of profile cloning is ââ¬Å"Cross-site profile cloningâ⬠. In this method, hackers steal information from one social site and make this information to create a profile in another SNS. Fake Product Sale The hackers advertise on the SNSs for selling products by offering huge discount and free products. When users try to purchase these products, they are asked to provide account information which is retrieved by attackers and they misuse the information. Cyber bullying Cyber bullies [10] often post information that spoils the reputation of a SNS user; also they spread lies about them, write hateful comments, and upload disgusting photos or abusive images. 2.2 Attacking scenarios Click Jacking In this type of attack, attackers post videos and when the users click on the page, some malicious actions takes place. This type of attack is common in Facebook where users like a page or a picture or a video and the users are trapped. Content Based Image Retrieval In this attack [9], the attackers match the patterns of images associated with the profile of the SNS users so that attackers know the current location of a user. De-Anonymization Attack In this De-Anonymization attack [1] the userââ¬â¢s anonymity can be revealed by history stealing and group membership information. Neighbourhood attack In this attacker [2] finds the neighbors of the victim node. Based on userââ¬â¢s profile and personal information, attackers are attracted by userââ¬â¢s personal information like their name, date of birth, contact information, relationship status, current work and education background. There can be leakage of information because of poor privacy settings. Many profiles are made public to others i.e. anyone can view their profile. Next is leakage of information through third party application. Social networking sites provide an Application Programming Interface (API) for third party developers to create applications. Once users access these applications the third party can access their information automatically. Malicious Software updates An attacker may deliver malicious software to update the system. This may be used to disrupt computer system, obtain sensitive information or gain access to any private information. Evil Twin Attack In this attack [11], it allows attackers to impersonate people or companies in SNS. This is used for the purpose of financial gain, physical crimes, defamation and information gathering. The attackers create a twin profile in the name of other person (legitimate user) and send friend request or messages to get money or just gather information. 2.3 Prevention strategies Internet is always ââ¬Å"Publicâ⬠SNS users post anything on the internet and it is always available in public. Thus it is userââ¬â¢s responsibility to post information that users are comfortable with. This may include their personal information and photos in which users are tagged in. Also once when users post information online, it cannot be deleted. Even if the information is deleted from a site, cached copy remains on the World Wide Web. Limit the amount Always limit the amount of personal information you post. Do not disclose private information such as your residential address, contact number, etc. Assess your settings Users must be aware of their privacy settings. The default settings of the site will allow anyone to see your profile. But you can customize your settings to restrict certain people from seeing your profile. Be cautious of Third party applications Some third party applications will ask for your private information while you run those applications. Avoid running those applications that are suspicious and limit the amount of information that the applications can access. Create secure passwords provide your account with passwords which are hard to be guessed. If userââ¬â¢s password is compromised, somebody may access your account and pretend to be like you without your knowledge. Always provide different passwords for different accounts which may confuse the cyber criminals. Combine upper and lower case letters with symbols and numbers to create secure passwords. Change your passwords frequently. Activate your firewall Firewalls are considered as the first line of cyber defence. They block connections to unknown sites and will protect the system from viruses and hackers. Avoid being scammed Prevent viruses/malware infecting your system by installing and frequently updating antivirus software. Beware of things you post Whatever you post online, it remains in cache even if you are not able to see. It is advisable to think before posting pictures that you donââ¬â¢t want your employers or parents to see. Know your friends Online friends should not be taken as real friends unless you know them personally. Beware of what you share with those strange friends. Install from Trusted source- Install applications or softwareââ¬â¢s that comes from well- known or trusted sites. Remember that free software may come with malware. Once you install an application, keep it up-to-date. If you no longer use an application, delete it. Avoid Wi-Fi spots Avoid accessing your personal accounts from public computers like Internet centres or through public Wi-Fi spots. It is always preferred to use high security settings on any SNS. IV. CONCLUSION SNS have become a likely target for attackers due to sensitive information available. The growth of social networking sites shows tremendous changes in personal and social behavior of internet users. It has become an essential medium of communication and an entertainment among adults. Though it affects the daily activities of the users, many cyber crime activities evolved, the popularity of such sites are not going to reduce. SNS can be used for sales and marketing, but the security risks can put a company or individual in a compromising position. Many cyber laws have to be fortified so that cyber criminals cannot escape from committing a crime. Many SNS are implementing different security mechanisms to SNS users. Also users must be careful and prevent themselves from being attacked. V. REFERENCES [1] Gilbert Wondracek, Thorsten Holz, Engin Kirda, and Christopher Kruegel, ââ¬Å" Practical Attack to De-anonymize Social Network Users,â⬠IEEE Symposium on Security and Privacy, 2010, pp.223-238. [2] Bin Zhou and Jian Pei, ââ¬Å"Preserving Privacy in Social Networks Against Neighborhood Attacks,â⬠Data Engineering, 2008. ICDE 2008. IEEE 24th International Conference on, Apr. 2008, pp.506-515. [3] M. Balduzzi, C. Platzer, T. Holz, E. Kirda, D. Balzarotti, and C. Kruegel, ââ¬Å"Abusing Social Networks for Automated User Profiling,â⬠Symposium on Recent Advances in Intrusion Detection (RAID), vol. 6307, Sep. 2010, pp. 422-441. [4] Dolvara Gunatilaka, ââ¬Å"A Survey of Privacy and Security Issues in Social Networksâ⬠, http://www.cse.wustl.edu/~jain/cse57111/ftp/social/index.html [5] Garrett Brown, Travis Howe, Micheal Ihbe, Atul Prakash, and Kevin Borders, ââ¬Å"Social networks and context-aware spam,â⬠CSCW 08 Proceedings of the 2008 ACM conference on Computer supported cooperative work, 2008, pp.403-412. http://www.eecs.umich.edu/~aprakash/papers/cscw08_socialnetworkspam.pdf. [6] B. Markines, C. Cattuto and F. Menczer, Social Spam Detection,Proc. 5th Intl Workshop Adversarial Information Retrieval on the Web(AIRWeb 09), ACM Press, 2009, pp. 41ââ¬â48. [7]T.N. Jagatic et al., Social Phishing,Comm. ACM,vol. 50, no. 10, 2007, pp. 94ââ¬â100. [8] Khayyambashi, M.R.; Rizi, F.S. An approach for detecting profile cloning in online social networks,e-Commerce in Developing Countries: With Focus on e-Security (ECDC), 2013 7th Intenational Conference on,On page(s): 1 ââ¬â 12. [9] A. Acquisti and R. Grossâ⬠Imagined Communities Awareness, Information Sharing, and Privacy on the Facebookâ⬠. In 6th Workshop on Privacy Enhancing Technologies, June 2006. [10] D. Rosenblum., ââ¬Å"What Anyone Can Know. In The Privacy Risks of Social Networking Sitesâ⬠, IEEE Security and Privacy, 2007. [11] Carl Timm,Richard Perez, ââ¬Å"Seven Deadliest Social Network Attacksâ⬠, Syngress/Elsevier, 2010 [12] Dwyer, C., Hiltz, S. R., Passerini, K. ââ¬Å"Trust and privacy concern within social networking sites: A comparison of Facebook and MySpaceâ⬠. Proceedings of AMCIS 2007, Keystone, CO. Retrieved September 21, 2007 [13] D. D. Boyd and N. B. Ellison, ;Social Network Sites: Definition, History and Scholarship,; Journal of Computer-Mediated Communication, vol. 13, pp. 210-230, 2007. [14] P. Heymann, G. Koutrika and H. Garcia-Molina, Fighting Spam on Social Web Sites: A Survey of Approaches and Future Challenges,IEEE Internet Computing,vol. 11, no. 6, 2007, pp. 36ââ¬â45. [15]W. Xu, F. Zhang and S. Zhu, Toward Worm Detection in Online Social Networks,Proc. 26th Ann. Computer Security Applications Conf.(ACSAC 10), ACM Press, 2010, pp. 11ââ¬â20.
Tuesday, August 20, 2019
Non-Violent Nationalism and Fundamental Change :: essays research papers fc
Nationalism as a concept is defined by the formation of a distinct identity for a certain population in terms of their religion, ethnicity or class differences. This term was used to describe the rise of movements along these distinct lines. Since then the connotations of the word may have changed over time but its essential meaning has remained unchanged. The term in essence refers to two varying sentiments. Broadly speaking, the first of these is a sense of identification with a certain nation based on ethnic, cultural or religious bounds. The second is a sentiment of loyalty to the nation as defined by these ethnic, cultural and religious bound. While the first only serves as a unifying factor in most cases, the second also serves as a rallying call for mass political mobilization. This has been obvious especially in the years immediately after the Second World War during the time of the disintegration of Colonial power structures and the subsequent creation of a bipolar world. The concept of the non-violent movement was introduced to these anti-colonial movements early enough. Gandhi, the tiny, old man of Indian politics came up with the idea of a non-violent independence struggle. This was a struggle which initially rooted itself in a secular context but gradually became known as essentially being a Hindu Nationalist movement. Gandhià ¡Ã ¦s initial thrust had been towards unifying Indian natives under this banner of non-violence in order to garner support for an ouster of the British from India and an overhaul of the Indian government structure. What this meant was that Gandhi was looking for a à ¡Ã ¥fundamental changeà ¡Ã ¦ in the structure and hierarchies of the Indian state. This is highlighted in his writings: à ¡Ã §The state after withdrawal (of the Colonizers) will depend largely upon the manner of it. If, as you assume, they (the Colonizers) retire, it seems to me we shall still keep their constitution and shall carry on the government.à ¡Ã ¨ Gandhi was then visibly looking for a structural uprooting of the British / Colonial system and aimed to replace it with one more contributory to the state and, hence, less extractory in nature. This for him was the fundamental change in the system that was required for a successful transformation from a colonized to an independent state. Gandhià ¡Ã ¦s method of achieving this change was through the practice of nonviolent passive resistance. à ¡Ã §Passive resistance is a method of securing rights by the personal suffering; it is the reverse of resistance by arms. Non-Violent Nationalism and Fundamental Change :: essays research papers fc Nationalism as a concept is defined by the formation of a distinct identity for a certain population in terms of their religion, ethnicity or class differences. This term was used to describe the rise of movements along these distinct lines. Since then the connotations of the word may have changed over time but its essential meaning has remained unchanged. The term in essence refers to two varying sentiments. Broadly speaking, the first of these is a sense of identification with a certain nation based on ethnic, cultural or religious bounds. The second is a sentiment of loyalty to the nation as defined by these ethnic, cultural and religious bound. While the first only serves as a unifying factor in most cases, the second also serves as a rallying call for mass political mobilization. This has been obvious especially in the years immediately after the Second World War during the time of the disintegration of Colonial power structures and the subsequent creation of a bipolar world. The concept of the non-violent movement was introduced to these anti-colonial movements early enough. Gandhi, the tiny, old man of Indian politics came up with the idea of a non-violent independence struggle. This was a struggle which initially rooted itself in a secular context but gradually became known as essentially being a Hindu Nationalist movement. Gandhià ¡Ã ¦s initial thrust had been towards unifying Indian natives under this banner of non-violence in order to garner support for an ouster of the British from India and an overhaul of the Indian government structure. What this meant was that Gandhi was looking for a à ¡Ã ¥fundamental changeà ¡Ã ¦ in the structure and hierarchies of the Indian state. This is highlighted in his writings: à ¡Ã §The state after withdrawal (of the Colonizers) will depend largely upon the manner of it. If, as you assume, they (the Colonizers) retire, it seems to me we shall still keep their constitution and shall carry on the government.à ¡Ã ¨ Gandhi was then visibly looking for a structural uprooting of the British / Colonial system and aimed to replace it with one more contributory to the state and, hence, less extractory in nature. This for him was the fundamental change in the system that was required for a successful transformation from a colonized to an independent state. Gandhià ¡Ã ¦s method of achieving this change was through the practice of nonviolent passive resistance. à ¡Ã §Passive resistance is a method of securing rights by the personal suffering; it is the reverse of resistance by arms.
Monday, August 19, 2019
Dune :: essays research papers
Dune The book Dune has a science-fiction story line that associates two major themes frequently in the book. The title and the setting of the book are used to establish the bleakness and isolation of the planet Arrakis. The plot and resolution bring together the multiple factions including the emperor and the two major houses for control of the spice production. The title of the book Dune, plays a major part of the story. The planet of Arrakis where most of the novel takes place, is a desolate, isolated spot in the universe which isn't valuable for anything, but the spice. The people on the planet have it hard because of the gigantic sand dunes and the indigenous sand worms which live under the sand. The planet has no source of water on it except that of underground, which is very hard to come by. As you can see, "Water is precious there." (pg. 30) The plot of this science-fiction story deals almost entirely of the two major houses that at this time are sworn to destroy each other and the emperor. The two major houses want control of the spice on the planet of Arrakis which allows anyone who has it to fold space. Folding space means traveling anywhere in the universe without actually having to move. The House of Attreides gets destroyed by the House of Harkonnens in the fight over the spice. But on the planet of Arrakis, the local people of that world known as Fremen had had a prophecy that one day a savior would come and make peace where there was war on the planet of Arrakis. The duke's son of the House of Attreides escaped during the fight for the planet and crashed landed on the dunes where the Fremen lived. The duke's son, Paul, became their leader because of his great knowledge. He learned to control the giant sand worms and use them to his own advantage. The Fremen were determined to get rid of all the Harkonnens that ruled the world for
Sunday, August 18, 2019
Televisions Effect on Self Image Essay -- Beauty Media
New mirrors are in the market and many homes have been remodeled with these mirrors. These new mirror are like snow whites mirror, they tell you who the most beautiful one of all is. A little girl is looking at her new mirror that tells her she has to wear makeup and look a certain way in order to be beautiful. This new mirror is the TV and the voice that is telling her is the media. The media portrays the beauty of women a certain way that is distorting beauty. The media distorts image so much that women start to see an unrealistic beauty and think that all women should actually look that way. An experiment done by Mahler Beckerley and Vogel (2010) demonstrate that womenââ¬â¢s attitudes about certain looks reflect on how they view the models. There were two groups of women and some saw photos of models that were tanned and the other saw models that were not tanned. The participants then were told to describe their attitude about tanning. The group of women that viewed models that had a tan had a more positive attitude toward tans and the group of women that viewed models with out a tan had a negative attitude towards tanning. This research demonstrates that the media has a big influence in the decision women make on their appearance. So what is beauty? Is beauty the perfect supermodel on a magazine? Is it the stunning actress on television? Do you have to be thin and tall? According to Dictionary.com Unabridged, beauty is ââ¬Å"the quality present in a thing or person that gives intense pleasure or deep satisfaction to the mind, whether arising from sensory manifestations (as shape, color, sound, etc.), a meaningful design or pattern, or something else (as a personality in which high spiritual qualities are manifest)â⬠. However, the m... ...:10.1080/14680770903068266 Mahler, H. M., Beckerley, S. E., & Vogel, M. T. (2010). Effects of Media Images on Attitudes Toward Tanning. Basic & Applied Social Psychology, 32(2), 118-127. Slater, A., Tiggemann, M., Firth, B., & Hawkins, K. (2012). Reality Check: An Experimental Investigation of the Addition of Warning Labels to Fashion Magazine Images on Women's Mood and Body Dissatisfaction. Journal Of Social & Clinical Psychology, 31(2), 105-122. Solomon, M. R., Ashmore, R. D., & Basil G., E. (1994). Beauty before the Eyes of Beholders: The Cultural Encoding of Beauty Types in Magazine Advertising and Music Television. Journal Of Advertising, 23(2), 49-64. Bates, C. (2012, January 05). Mail online. Retrieved from http://www.dailymail.co.uk/health/article-2082500/A-quarter-children-10-diet-think-overweight-face-bullying-taunts-shocking-survey-finds.html
Saturday, August 17, 2019
McDonalds Cross-Cultural Analysis Essay
Introduction The Internet has made the world a smaller place, especially when it comes to online business ââ¬â itââ¬â¢s now just as easy for a company to attract customers in Nairobi as it is in Nevada. This technological globalization doesnââ¬â¢t translate to cultural homogeneity, thoughââ¬âwhile you might be able to find a McDonalds in nearly every city on earth now, that doesnââ¬â¢t mean that every city eats and thinks and shops in the same way. Every national and cultural group in the world retains its own language, its own metaphors, its own identity, and thus, its own way of shopping. At about the same pace as the popularity of the Internet increased, visions flourished of the World Wide Web as a tool for bringing the world together. The marketing world in particular quickly embraced the Internet as an ideal medium for reaching beyond domestic markets in order to disseminate products to foreign markets. By understanding how communication styles may be reflected on websites, we come a step further towards identifying, and subsequently realizing the potentials of, the interactive nature of the Internet. This would be rewarding not only from the marketing perspective, but also for those organizations that are working on bringing the world closer together through dialogue. Intercultural communication competence, as Chen and Starosta [1] note, is imperative for human progress, and it is by studying communicationà styles and understanding how to use them that we may be able to communicate more clearly, and promote dialogue between ââ¬Å"usâ⬠and ââ¬Å"them.â⬠The interactive and global nature of the Internet has fostered many visions of mutual understanding among cultures, although the means for achieving this are still at a very early, exploratory stage. A number of studies on the relationship between website design and cultural dimensions have been conducted. Studies like Marcus and Gould [2] and Sheridan [3] analyzed both commercial and non-commercial websites in an effort to identify relationships between Hofstedeââ¬â¢s cultural dimensions and visual presentation on the. In this work also were used Hofstedââ¬â¢s researches[4, 5], mainly his typology of cultures that is the most widely accepted and frequently cited theories. Also Hallââ¬â¢s description of some cultural dimensions was used [1, 7, 8, 9, 10]. Kluckhohnââ¬â¢s and Strodtbeckââ¬â¢s ââ¬ËVariations in value orientationsââ¬â¢[11], Gudykunstââ¬â¢s [12] and Lewisââ¬â¢s [13] researches devoted to cultural specifics of different countries are mentioned in this study. In this work we will try to analyze the effectiveness of communication between company and customers on current websites of McDonaldââ¬â¢s in the next five countries: Ukraine, Russia, Germany, America and Canada; and make some recommendations how to improve them according to their cultural specifics. 1 Theoretical Issues and Ideas 1.1 Website as Method of Communication between Company and Its Customers The Internet becomes more and more popular all over the world. People use it for communication, business or just to look for the information they need. The Internet is a truly global thing. Growing importance of Internet is making communication through websites between companies and customers more and more significant. The Internet environment is not only a simple tool to promote a business, but it also offers opportunities to supply information; it is an efficient platform to communicate with the clients. Itââ¬â¢s great opportunity for companies to get feedback from their customers; attract them and improve the vision of the company. Significant result of effective communication is improved branding. If the message or purpose of the company is communicated effectively to visitors, it will leave an impression on themà that will help form their image of the company. Branding is important online and off, and the messages being sent are a major factor. Website is cost effective, pa per free communication. Using website, company can reach the wider audience and itââ¬â¢s open 24 hours a day, 7 days a week, so it can distribute information internally within the organization, as well as to share information with business partners, clients and suppliers. New customers will be able to locate company and companyââ¬â¢s information and will always know where to contact the company. [14]] Company can inform customers about changes, sales, bonus campaigns, etc.; gain valuable market research, to build trust and finally reduce printing and mailing costs. A professional-looking site can help company to be taken seriously and build credibility and trust. Many consumers search for information online before purchasing at a physical store; companyââ¬â¢s site can make a good first impression on a potential customer. At the same time customers can express their attitude towards company, their wishes and judgments about different campaigns or products proposed by the company. Developing a web-site makes it possible a very good communication with the clients and this leads, finally, to a constant adaptation of the companyââ¬â¢s offer to the continuously changing customersââ¬â¢ requests. The most efficient web-site is the one that is integrated into companyââ¬â¢s informatics system. By creating its own website, a company gets the possibility to influence in a positive way, the evolution of its activity. This way, the company becomes more efficient, with a more flexible internal functionality, more careful with the customersââ¬â¢ needs and expectations.[15] 1.2 McDonaldââ¬â¢s Corporation McDonaldââ¬â¢s Corporation is the worldââ¬â¢s largest chain of hamburger fast food restaurants, serving around 64 million customers daily in 119 countries, and there is the same number of websites nowadays. Currently 1.7 million people work for Brand McDonaldââ¬â¢s. Headquartered in the United States, the company began in 1940 as a barbecue restaurant operated by the eponymous Richard and Maurice McDonald; in 1948 they reorganized their business as a hamburger stand using production line principles. Businessman Ray Kroc joined the company as a franchise agent in 1955. He subsequently purchased the chainà from the McDonald brothers and oversaw its worldwide growth. A McDonaldââ¬â¢s restaurant is operated by either a franchisee, an affiliate, or the corporation itself. The corporationââ¬â¢s revenues come from the rent, royalties and fees paid by the franchisees, as well as sales in company-operated restaurants. McDonaldââ¬â¢s primarily sells hamburgers, cheeseburger s, chicken, french fries, breakfast items, soft drinks, shakes and desserts. In response to changing consumer tastes, the company has expanded its menu to include salads, wraps, smoothies and fruit. McDonaldââ¬â¢s has a charity organization Ronald McDonald House Charities which functions in 52 countries. Ronald McDonald House Charities (RMHC) is an independent organization whose mission is to create, find and support programs that directly improve the health and well being of children across the world. Programs are grass-roots driven to enable the Charity to offer help where children need it mostââ¬âright in their own communities. RMHC has three core programs: the Ronald McDonald House, Ronald McDonald Family Room and Ronald McDonald Care Mobile. McDonaldââ¬â¢s started its global diversity journey by creating the Global Womenââ¬â¢s Initiative in 2009. This initiative is active in all of McDonaldââ¬â¢s operating areas of the world and is sponsored globally by Don Thompson, McDonaldââ¬â¢s COO. In each part of the world, this initiative supports the recruitment, development, and advancement of women at all levels of the company while creating a culture where wome n have the opportunity to succeed and grow. In 2011, the Catalyst organization recognized the Global Womenââ¬â¢s Initiative as an innovative and systemic means through which women can thrive in the McDonaldââ¬â¢s system and awarded the company the prestigious Catalyst Award. As a result of the global concentration, womenââ¬â¢s business networks have been formed and have quickly grown. McDonaldââ¬â¢s has for decades maintained an extensive advertising campaign. In addition to the usual media (television, radio, and newspaper), the company makes significant use of billboards and signage, sponsors sporting events ranging from Little League to the Olympic Games, and makes coolers of orange drink with its logo available for local events of all kinds. Nonetheless, television has always played a central role in the companyââ¬â¢s advertising strategy. ââ¬ËIââ¬â¢m lovinââ¬â¢ itââ¬â¢ is an international branding campaign by McDonaldââ¬â¢s Corporation. It was created by Heye & Partner, a longtime McDonaldââ¬â¢s agency based in Unterhaching, Germany. It was the companyââ¬â¢s first global advertising campaign and was launched inà Munich, Germany on September 2, 2003, under the German title ââ¬Ëich liebe esââ¬â¢. The English part of the campaign was launched in Australia on September 21, 2003, the UK on September 17, 2003, and in the USA on September 29, 2003 with the music of Tom Batoy and Franco Tortora and vocals by Ju stin Timberlake, in which the slogan appears. In 2007, after a public casting call which received 15,000 submissions, McDonaldââ¬â¢s selected 24 people to appear as part of the campaign. Images of those chosen, who had submitted a story and digital photograph which ââ¬Å"captured â⬠¦ themes of inspiration, passion and fun,â⬠appeared on McDonaldââ¬â¢s paper bags and cups worldwide [16]. 1.3 Analysisââ¬â¢s Criteria In this study is used the collectivism versus individualism dimension, which was proposed by Geert Hofstede. Individualism is the one side versus its opposite, collectivism, that is the degree to which individuals are integrated into groups. On the individualist side we find societies in which the ties between individuals are loose: everyone is expected to look after him/herself and his/her immediate family. On the collectivist side, we find societies in which people from birth onwards are integrated into strong, cohesive in-groups, often extended families (with uncles, aunts and grandparents) which continue protecting them in exchange for unquestioning loyalty. Values in collectivistic cultures include training, physical condition and the use of skills whereas in individualistic cultures values are personal time, freedom and challenge. Another of Hofstedeââ¬â¢s dimensions is power distance. This dimension expresses the degree to which the less powerful members of a society accept and expect that power is distributed unequally. The fundamental issue here is how a society handles inequalities among people. People in societies exhibiting a large degree of power distance accept a hierarchical order in which everybody has a place and which needs no further justification. In societies with low power distance, people strive to equalize the distribution of power and demand justification for inequalities of power [17]. In F. Trompenaarââ¬â¢s interpretation there are the next cultural factors: equality and hierarchy. Equality corresponds with low power distance and hierarchy with high power distance. Equality is about all people having equal status. It assumes we all have equal rights,à irrespective of birth or other gift. Hierarchy is about people being superior to others. It assumes that order happens when few are in charges and others obey through the scalar chain of command [18]. One more dimension is uncertainty avoidance. According to G. Hofstede uncertainty avoidance deals with a societyââ¬â¢s tolerance for uncertainty and ambiguity; it ultimately refers to manââ¬â¢s search for Truth. It indicates to what extent a culture programs its members to feel either uncomfortable or comfortable in unstructured situations. Unstructured situations are novel, unknown, surprising, and different from usual. Uncertainty avoiding cultures try to minimize the possibility of such situations by stric t laws and rules, safety and security measures, and on the philosophical and religious level by a belief in absolute Truth; ââ¬Ëthere can only be one Truth and we have itââ¬â¢ . The next criterion used in analysis is high and low context of culture, which was found by E. Hall. Hall observed that ââ¬Å"meaning and context are inextricably bound up with each otherâ⬠[19], and suggested that to understand communication one should look at meaning and context together with the code (i.e., the words themselves). By context, we refer to the situation, background, or environment connected to an event, a situation, or an individual. When communication is high-context, it is not only the non-verbal and para-verbal communication that comes into play. High-context communication draws on physical aspects as well as the time and situation in which the communication takes place, not to mention the relationship between the interlocutors. The closer the relationship, the more high-context the communication tends to be, drawing on the shared knowledge of the communicating parties. Gudykunst identified high-context communication to be indirect, ambiguous, maintaining of harmony, reserved and understated. In contrast, low-context communication was identified as direct, precise, dramatic, open, and based on feelings or true intentions. The next Hallââ¬â¢s cultural factor used is time. There are two types of time: monochronic time and polychronic time. Monochronic, as he called it M-Time, means doing one thing at a time. It assumes careful planning and scheduling and is a familiar Western approach that appears in disciplines such as ââ¬Ëtime managementââ¬â¢. Monochronic people tend also to be low context. In Polychronic cultures, human interaction is valued over time and material things, leading to a lesser concern for ââ¬Ëgetting things doneââ¬â¢ ââ¬â they do get done, but moreà in their own time. Aboriginal and Native Americans have typical polychronic cultures, where ââ¬Ëtalking stickââ¬â¢ meetings can go on for as long as somebody has something to say. Polychronic people tend also to be high context. According to Richard Lewis we can divide all cultures in three groups: monoactive, polactive and reactive. Monoactive cultures ââ¬â it is cultures, where activity complies with clear planning and organized in definite orded, they do not approve distractions to other tasks and percept the time linearly. Polyactive cultures are people-oriented, talkative and communicative, can make several actions at ones. In reactive cultures activity depends on changing situation and appears to be a reaction on these changes. Kluckhohn and Strodtbeck did some germinal work in drawing up a conceptual map which tried to include the complete range of values which it is possible for human beings to hold in relation to five key issues about which all human beings hold opinions. Orientation Postulated range of variations Human nature evil neutral mix of good and evil good changeable unchangeable changeable unchangeable changeable unchangeable Man-nature subjugation to nature harmony with nature mastery over nature Time past present future Activity being being in becoming doing Relational lineality collaterality individualism 2 Communicative Effectiveness of the Company Website in Various Countries 2.1 McDonaldââ¬â¢s Site for Ukrainian Customers Ukrainian culture is more likely to be high-context than low context. By Hall high-context communication involves ââ¬Å"more of the information in the physical context or internalized in the personâ⬠, that is why this cultures usually use more imagery and less text, people are expected to read between the lines and greater confidence is placed in the non-verbal aspects of communication. These features are notably represented on the ââ¬ËUkrainianââ¬â¢ website: one can view the process of preparing food in stage by stage pictures with minimum accompanying text. One more example is a list of suppliers shown as a table of logotypes of these companies. Also the main page contains illustrations of dishes moving through the screen; links to other pages are given as small pictures connected with their content, for example if you want to go to the page where you can find more about quality of milk you should click the picture of a cow. So this site communicates by means of links a nd information stated in a limited amount of text with illustrations. This gives not very transparent overview of the content in the website and often requires that the user finds out the information placing the cursor over the link to reveal more content before finally clicking this link. The term transparency is borrowed from the usability field. Basing on the ââ¬Å"Variations in Value Orientationsâ⬠Ukrainians perceive an individual as a mixture of bad and good features. According to Terrià Morrison the level of trust is rather low: the Ukrainians are suspicious of other people and along with it they are likely to rely on objective factual information , based on their own experience [20]. There are a large amount of information devoted to the quality of milk and each component of food such as its composition and great diversity of food quality certificates. One more interesting feature is presence of variety of graphs which reflect the results of polls after Doors Open Day (DOD). But people in our country do not believe this information, they think it can be falsified and that the company deceives them just to gain profit. This part of content doesnââ¬â¢t work effectively. By Marcus & Gould strong focus on expertise, authority, certifications, official st amps or logos can be explained by high power distance. In addition the site contains a special section which describes you how to apply for participation in DOD and provides you with a video of the previous excursions. These features may appeal to relatively high level of uncertainty avoidance in Ukraine. 2.2 McDonaldââ¬â¢s Site for Russian Customers Russia is collectivistic culture ââ¬â itââ¬â¢s one of dimensions found be Geert Hofstede, which is characterized by tight social frameworks in which people distinguish between groups. The site promotes collectivistic values; it is reflected in the imagery of the website, such as images of the groups of people who involved in various activities like dancing, singing, coffee drinking and doing some sports. Values in collectivistic cultures include training and physical condition. ââ¬ËRussianââ¬â¢ website includes special section called ââ¬Ëbe activeââ¬â¢, which offers different physical exercises for boys and girls and contains sets of photographs of competitions navigated in various cities. Russian culture is relatively high-context which according to E. Hall means that the most of the information is already in the person, while very little is in the explicit, transmitted part of the message. Using this feature towards website a lot of animations and pictures are ex pected, and we can find a lot of them on the ââ¬ËRussianââ¬â¢ site. Animation effects are represented almost on each page and a lot of photos and bright, eye catching images are also placed. The power distance dimension offered by G. Hofstede is apparent in hierarchical structure of the website. According to Marcusà and Gould high power distance is reflected in tall hierarchical website structures, either through the implementation of many pages with unstructured layout, or the opening of new browser windows for new pages, instead of the same browser window. This description completely depicts the structure of ââ¬ËRussian ââ¬â¢site: there are many sidebars and menus, new browser window opens for each new page. The homepage features a large collection of links, and describes clearly what lays behind them though the use of headings, subheadings and illustrations. This makes it possible for the visitor to find what he or she interested in immediately, navigation schemes intended to prevent users from becoming lost. These features may appeal to two different parameters: high uncertainty avoidance proposed by G. Hofstede to explain a societyââ¬â¢s tolerance for uncertainty and ambiguity; and by Lewis R.D. polyactivity ââ¬â impatience and willingness to act quickly. 2.3 McDonaldââ¬â¢s Site for German Customers German culture is more likely to be individualistic culture than collectivistic one, according to Geert Hofstede it means that individuals expected to be independent of others and look after themselves. We can see that pictures on the site promote individualistic values like personal time and freedom: individuals shown alone, enjoying themselves and usually products are placed with them. Individualistic culture is inclined to make a direct connection between the individual and the product. We can explain this effect by referring to Marcus and Gould, who suggested that the individualism and collectivism may influence the importance given to individuals versus products shown by themselves or in groups and that in individualism images demonstrated through materialism and consumerism. German is very low-context culture and as it explained by E. Hall more explanation is needed and very little is taken for granted in this cultures. As we can see the ââ¬ËGermanââ¬â¢ website is full of text information and large amount of wordage is used on each page, whilst only two pages have animated effects and on some pages the imagery is very poor. ââ¬ËGermanââ¬â¢ website can be described as a very transparent site, which may also appeal to the low context of this culture; so it provides a detailed overview of the rest of the site on the homepage and each subheading has a small pictureà corresponding with the content of relevant page. It can also be explained by high uncertainty avoidance ââ¬â there are attempts to reveal or forecast the results of implications of actions before users act. Navigation through the site is linear and new pages constantly open in the same browser window ââ¬â this appeals to monoactivity of German culture, which by R. Lewis means that it can make only one action during definite time. In German time is monochronic and special attention devoted to the speed of actions; websit e with the structure mentioned above is not goal-oriented and users are expected to be willing to explore the site and seek for information. Social roles are not used to organize the information it means that all sections are obvious to all users and not sealed off from them; prominence given to customers and employees ââ¬â these features may appeal to the relatively low power distance. 2.4 McDonaldââ¬â¢s Site for American Customers In contrast to Ukrainian American is low-context culture. M. Hall described low-context cultures as those in which ââ¬Å"the mass of information is vested in the explicit codeâ⬠that is why these cultures are identified, direct, precise, dramatic, open, and basing on feelings or true intentions, people donââ¬â¢t communicate with gestures, the meaning depends on content and the spoken word, what means a verbal communication. These features are represented on the ââ¬ËAmericanââ¬â¢ website: one can read a lot of information about different kinds of hamburgers, which is presented with text and with fewer occurrences of animations. Website is kept as practical as possible and has direct sources of information, for example additional information about components contained in food is placed below the page as boxes in which you can see the process of growth of this components and an information about it, and when you click this box a new page opens and the information appear a s text without illustrations. One more example is that only the main page consists of heavy images, pop-up effects, moving elements which accompanied by scaring music; this is one more proof of the low-context of American culture. On the ââ¬ËAmericanââ¬â¢ website there is a promotion tab, when you click on it a new page opens as a game, this is a fast message for people. By Halls fast message are adept at creating quickà contacts, but may also be perceived as superficial. Based on the work of Kaplan [21] and Chen and Starosta, Choe [22] low-context culture tend to emphasize logic and rationality, based on the belief that there is always an objective truth that can be reached through linear processes of discovery. Choe said ââ¬Å"thought patterns refer to forms of reasoning and approaches to problem solution and can differ from culture to cultureâ⬠. ââ¬ËAmericanââ¬â¢ website implies linear navigation throughout the site, with a consistent layout throughout the pages of the site. The website per forms the explorative function. 2.5 McDonaldââ¬â¢s Site for Canadian Customers Canada is low-context culture. According to M. Hall cultural dimensions, in low-context cultures very little are taken for granted. Whilst this means that more explanation is needed, it also means there is less chance of misunderstanding particularly when visitors are present. Many overt and explicit messages that is simple and clear, outer locus of control and blame of others for failure; visible, external, outward reaction; flexible and open grouping patterns, changing as needed; fragile bonds between people with little sense of loyalty; low commitment to relationship (task more important than relationships); time is highly organized; product is more important than process. These features are represented on the ââ¬ËCanadianââ¬â¢ website: all pages are rich of text, especially a category Food Quality. Based on the work of Geert Hofstede low-context culture is more likely to be individualistic one, where emphasis is put on the goals and accomplishments of the individual rather than the group. Individuals are expected to be independent of others and look after themselves. When accomplishing goals, consideration of others is limited to include only oneself and oneââ¬â¢s immediate family. Personal values include personal time, freedom, and challenge. For example on the ââ¬ËCanadianââ¬â¢ website there are some information that is family oriented. There is a section called Community in which one can find a subsection called Ronald McDonald House Charities which provide families of sick children a home-away-from-home or a place of peace and calm within a hospital. By Hall, perception of time is one more peculiarity of culture. Canada belongs to monochromic culture, where time is viewed as anà important, almost tangible phenomenon. People of such cultures are oriented towards planning and scheduling, so as to perform efficiency. As an example on the ââ¬ËCanadianââ¬â¢ website there is a category Restaurant Location, where you can put your address and site will show you the nearest restaurant. 3 Recommendations for Improvement of McDonaldââ¬â¢s Websites 3.1 Cultural awareness in Web Design Nowadays a website is not just a collection of text; it is a conglomerate of images, multimedia, interactive features, animated graphics, and sounds. Cross-cultural web design nowadays requires dealing with design issues that include culture-specific color connotations, preferences in layout, animation, sounds, and other effects that are characteristic of todayââ¬â¢s generation of websites. Formatting and navigation of the website also help attracting usersââ¬â¢ attention and interest them in using the website. In order to do this successfully, the target group of the website must be studied. Research into how your target marketââ¬â¢s culture affects their consumer behavior should be done. Conducting an ethnographic investigation ââ¬â visiting the country, viewing how they shop and what they like, studying products which have been successful in the market and seeing how these strategies can be adopted is an important step for creating a multicultural website. Market rese arch can be done by surveying potential customers from the target market and interviewing cultural experts. While user participation is ideal in the designing process, a study of the design elements prevalent in the culture may also provide the web designer with some useful guidelines. Values and behavior indoctrinated through cultural influences may be reflected in design practices. Every national and cultural group in the world retains its own language, its own metaphors, its own identity, and thus, its own way of shopping Keeping abreast of cultural and current affairs in each of the target markets is one of the key factors, as a change in circumstances may necessitate changes to the site. Research has shown that certain colors have distinct connotations in different cultures. The implications should therefore be considered when choosing the palette for the website. Similarly to the impact of color, the appropriateness of the images across various cultures should be considered. Other symbols andà images just may not be culturally relevant in other areas of the world. Studies carried out into the impact of new technologies show that users show resistance to products with Western metaphors in favour of products localized according to their cultural customs and idioms. Choosing appropriate images for the site accordingly or being prepared to use different images in separate versions of the website can be useful while creating an effective one.[23] 3.2 Potential Improvements for the McDonaldââ¬â¢s Websites of Particular Countries Before giving recommendations we would like to mention that we can assume that a successful and globe-spanning company such as McDonaldââ¬â¢s has done extensive focus group testing of their website and consequently customized almost each website to appeal to its user group in each target culture, to ensure that product communication is as effective as possible. As a result it wonââ¬â¢t be easy to recommend significant changes, but still there are some cultural issues that can be improved. Ukrainian website contains a lot of imagery, but taking into account the high context of this culture, it would be better to add more animation, because the site seems to be too constant. Taking into account that Ukrainian culture is collectivistic one not only logos of McDonaldââ¬â¢s suppliers might be on the site; some images which corresponds with its values like family, physical condition and training could be used. Importance must be given to the products shown by themselves or with groups, not to the individuals. Also stress on the Ukrainian history and traditions should feature the site to attract usersââ¬â¢ attention. In Ukrainian culture we can see high power distance, so the strong focus on expertise and certification might have been effective, but itââ¬â¢s not. This culture is suspicious about people so it is better to avoid too high concentration on this information; otherwise the site is unattractive and can arouse the suspicions. On the whole it can cause negative perception of the company; people may think that McDonaldââ¬â¢s just trying to pool the wool over their customersââ¬â¢ eyes. One more important thing to be considered is opening of new page. On Ukrainian website new pages open in the same window but according to Marcus & Gould study for cultures with high power distance it is more convenient to use pages, which open in the new window of browser.à To match high uncertainty avoidance the site should be structured better: more sidebars and menus can be added to simplify the navigation across the site and to prevent the user from becoming lost. It is also important because of polyactivity of Ukrainian culture; people are unwilling to seek for information and to explore the site, they need to get the clear information quickly. On the Russian website more animation can be added, for example animation of moving people is really suitable for high-context culture and also some musical support on the main page is appropriate. Information should be organized according to social roles, for example there can be special section for managers or potential investors. Thi s can be effective because of high power distance inherent to Russian culture. Also according to these feature significant emphasis should be made on the social and moral order and its symbols like national colors or traditions. To correspond with high level of uncertainty avoidance in Russia the next improvements may be efficient: addition of tiny windows which will reveal more content information when placing a cursor over a link before clicking it, in other words forecast of the results or implications of acting before users act. Russian culture is relatively feminine it means that attention to the content of the site can be attracted by usage of poetry, common idioms, visual aesthetics and appeals to unifying values. German website contains a vast animation on the main page. Itââ¬â¢s not the best choice for low-context culture like this one; it can bewilder people and decrease the attractiveness of the site. Low power distance also dictates some important characteristics: we can find a huge section devoted to the quality of food but for German culture it ââ¬â¢s advised to weaken the focus on the expertise, logos and certificates. Taking into account that German is individualistic culture we can say that more prominence should be given to youth and action, the section devoted to the employment can be expanded. Individualistic cultures are expected to be willing to provide personal information, so different employees can share their experience with those who want to start a job in McDonaldââ¬â¢s. Emphasis might be done on what is new, unique and available only in this particular company. American website contains huge amount of animation on the main page, but for the low-context country it would be better if the site contains fewer amount of digital data, less-highly structured information, minor and infrequent emphasis on theà social and moral order (e.g., nationalism or religion) and its symbols, weak focus on expertise, authority, experts, certifications, official stamps, or logos. As an individualistic country the site should contain more information or pictures to maximize motivation of people, some i mages of success: demonstrated through materialism and consumerism. Also itââ¬â¢s good to use rhetorical style: controversial or argumentative speech and tolerance or encouragement of extreme claim. An important thing is to give prominence to youth and action. In American culture we can see low uncertainty avoidance, so to match this fact website should simplify the complexity with maximal content and choices (do more descriptions for quicker decisions). People from country with low uncertainty avoidance accept wandering and risk, so it would be good to do some quizzes online. Canadian website, as it is also low context culture, should give more prominence to citizens, customers, or employees. There should be no restrictions or barriers to access on the site; it should be transparent, integrated, implicit freedom to roam must be present. Taking into account that Canadian culture is individualistic one they should give importance for individuals, make an emphasis on truth and what is new and unique (on the Canadian site it is hard to understand which information is fresh, all articles are mixed and undated, so it is difficult to find something new. On the Canadian website here are no graphics, sound, and animation, but for masculine country it would be good for utilitarian purposes. Also it could contain game and competitions, because an attention gained through these features. The navigation should be oriented to exploration and control. Canada is a long-term oriented country, so in fact information on the site should be focused on truth and certainty of beliefs. It could contain some rules as a source of information and credibility, because the Canadian website is made a little freely, for example, when you what to return to the previous page the site let you on the other page, which you didnââ¬â¢t open and sometimes it hard to find what you saw before. Conclusion In the terms of globalized ways of satisfying peopleââ¬â¢ needs, there is a trend of gradual replacement of the companiesââ¬â¢ market-orientation with the customer-orientation. Companiesââ¬â¢ customer-orientation implies a continuousà and detailed process of analysis regarding the potential clientsââ¬â¢ expectations, in this way, a strong connection between customersââ¬â¢ needs and the quality of offered products and services being assured. Learning the cultural differences in particular countries itââ¬â¢s easy to understand how to attract the customers and make their researching more productivity, funny and simple. When you understand the personal, national or organizational culture, then you can seek to align with them and hence gain greater influence. Hofstede notes that some cultural relativism is necessary: it is difficult to establish absolute criteria for what is noble and what is disgusting. There is no escaping bias; all people develop cultural values bas ed on their environment and early training as children. Not everyone in a society fits the cultural pattern precisely, but there is enough statistical regularity to identify trends and tendencies. These trends and tendencies should not be treated as defective or used to create negative stereotypes but recognized as different patterns of values and thought. In a multi-cultural world, it is necessary to cooperate to achieve practical goals without requiring everyone to think, act, and believe identically. By creating its own website, a company gets the possibility to influence in a positive way, the evolution of its activity. This way, the company becomes more efficient, with a more flexible internal functionality, more careful with the customersââ¬â¢ needs and expectations. But still, when creating a website, all features of particular countries must be considered to make clear appeal and improve the communication between company and customers. List of References 1 Chen, G., & Starosta, W. (1998). Foundations of Intercultural Communication. Boston: Allyn and Bacon 2 Marcus, A., & Gould, E. W. (2000). Cultural dimensions and global web user-interface design: What? So What? Now What? Proceedings of the 6th Conference on Human Factors and the Web. Austin, Texas.2 3 Sheridan, E. F. (2001). Cross-cultural web site design: Considerations for developing and strategies for validating locale appropriate on-line content. MultiLingual Computing & Technology #43,12 (7).3 4 Hofstede, G. Cultures and Organizations: Software of the Mind, McGraw-Hill, New York, 1997.4 5 Hofstede, G. (1980). Cultureââ¬â¢sà Consequences: International Differences in Work-Related Values. Beverly Hills, CA: Sage.5 6 Hall, E.T., The Hidden Dimension, Anchor Books/ Doubleday, New York, 1990. (Reissue of 1965.)6 7 Hall, E.T. (1976). Beyond Culture, New York: Doubleday7 8 Hall, E.T. (1983). The Dance of Life, The Other Dimension of Time, New York: Doubleday8 9 Hall, E.T. (1985). Hidden Differences: Studies in International Communication, Hamburg: Grunder and Jahr9 10 Hall, E.T. (1990). Understanding Cultural Differences, Germans, French and Americans, Yarmouth: Intercultural Press10 11 Kluckhohn, F. R., & Strodtbeck, F. L. (1961). Variations in value orientations. Evanston, Illinois: Row, Peterson.11 12 Gudykunst, W. B., Matsumoto, Y., Ting-Toomey, S., Nishida, T., Kim, K., & Heyman, S. (1996). The influence of cultural individualism-collectivism, self-construals, and individual values on communication styles across cultures. Human Communication Research, 22 (4), 510-543.12 13 Richard D. Lewis When Cultures Collide. Managing Successfully Across Cultures. NB Publishing, 2000 13 14 Feher, A.; Towell, E. (1997)- Business Use of the Internet, Internet Research: Electronic Networking Applications and Policy; 15 Granger, M.J.; Schroeder, D.L. (1996) â⬠â Integrating the Internet into the business environment, Internet Research: Electronic Networking Applications and Policy; 16 McDonaldââ¬â¢s http://en.wikipedia.org/wiki/McDonald%27s 16 17 Hofstedeââ¬â¢s, G. official website 17 18 Trompenaars, F. and Hampden-Tuner, C. 1997 Riding The Waves of Culture: Understanding Diversity in Global Business. UK: Wiley and Sons.18 19 Hall, E. T. (2000). Context and meaning. In L. A. Samovar & R. E. Porter (Eds.), Intercultural Communication: A Reader, 9th ed. (pp. 34-43). Belmont, CA: Wadsworth Publishing Co. 20 Christian Arno, 2010. Four Steps For Effective Cross-Cultural Website Design < http://aext.net/2010/03/effective-cross-cultural-website-design/ >19 21 Morrison, T. and Conaway, W.A. (2006) Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries. Adams Publishing Group. 20 22 Kaplan, R. (1966). Cultural thought patterns in intercultural education. Language Learning, 16, 1-20.21 23 Choe, Y. (2001). Intercultural conflict patterns and intercultural training implications for Koreans. Paper presented at the 16th Biennal World Communication Association Conference, Cantabria, Spain22
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